FAQ
What does the warranty cover?
While our tools are "Built to Last," we stand behind our craftsmanship. If you experience any manufacturing defects in materials or workmanship, please reach out to our support team so we can make it right.
do you offer free shipping?
We offer Free Shipping on all orders within the United States.
How long will it take to receive my order?
All orders ship directly from within the United States. Depending on your location and the specific model ordered, delivery typically takes between 3 to 8 business days.
Where are your products manufactured?
To offer premium materials at an accessible price point, our knives are professionally manufactured by our partner facilities in China.
What is your return policy?
We offer a 30-Day Risk-Free Trial. We want you to be 100% satisfied with your tool. If you don't like your knife for any reason at all within the first 30 days, you can send it back—no questions asked.
To initiate a return during your 30-day trial window, please contact us via our Contact Page with your order details.